---
description: How Vivonella Oy processes personal data.
title: Privacy Notice | Vivonella
---

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# Privacy Notice

Updated 21 October 2026

## 1 Data controller

This notice explains how Vivonella Oy processes personal data on its website and in its business operations.

Data controller: Vivonella Oy, Finnish Business ID 3663496-1

Privacy contact: Anna Römpötti, anna.rompotti@vivonella.fi, tel. +358 50 32 92 142

## 2 Personal data we process

We only process data needed to communicate with you, manage customer relationships and develop our services.

Contact details: name, email address, telephone number, company and job title

The content of enquiries and appointment bookings

Information relating to customer relationships and contracts

Newsletter subscription and unsubscribe information

Website usage data collected through cookies, where you have consented to them (see the Cookie Notice)

## 3 Sources of personal data

We primarily receive data directly from you, for example through forms, appointment bookings and emails. We also collect website usage data through cookies. Basic details of business contacts may also be collected from public sources, such as company websites or LinkedIn.

## 4 Purposes and legal bases

We only process personal data where we have a legal basis under the General Data Protection Regulation (GDPR).

| Purpose | Legal basis |
| --- | --- |
| Responding to enquiries and arranging meetings | Legitimate interests |
| Managing customer relationships and performing contracts | Contract / legitimate interests |
| Newsletters and marketing communications | Consent or legitimate interests (B2B) |
| Website analytics and development | Consent |
| Accounting and statutory obligations | Legal obligation |

## 5 Recipients and international transfers

We use trusted service providers that process personal data on our behalf:

HubSpot: customer relationship management, website forms, appointment booking, newsletters and website analytics.

Microsoft 365: email, calendars and processing documents used in our work.

Using these providers may involve transferring personal data outside the EU or EEA. Such transfers must comply with an applicable transfer mechanism, such as a European Commission adequacy decision or Standard Contractual Clauses. The contractual arrangements and transfer mechanisms in use are checked separately for each provider.

We do not sell your personal data or disclose it to third parties for their marketing purposes.

## 6 Retention periods

We retain personal data only for as long as needed for its purpose. We apply the retention periods below unless a legal obligation or a specific legal claim requires longer retention.

| Data category | Retention period |
| --- | --- |
| Enquiries and prospective customers | 24 months after the last contact |
| Customer data | For the duration of the customer relationship and 3 years after it ends |
| Accounting records | For the period required by law (6–10 years) |
| Newsletter subscription details | Until the subscription is cancelled |

## 7 Your rights

Subject to the conditions set out in applicable data protection law, you have the right to:

access your personal data

request correction or deletion of your data

restrict or object to processing

withdraw your consent at any time; withdrawal does not affect the lawfulness of processing carried out before withdrawal

receive your data in a portable format and transfer it to another controller

You can send privacy requests to Anna Römpötti at anna.rompotti@vivonella.fi or call +358 50 32 92 142. You may object to the use of your personal data for direct marketing at any time. If you consider that your data is being processed unlawfully, you have the right to lodge a complaint with the Finnish Office of the Data Protection Ombudsman (tietosuoja.fi).

## 8 Information security

Data is stored in protected systems. Access is limited to people who need the data for their work, and sign-ins are protected with multi-factor authentication.

## 9 Changes

We may update this notice, for example when our services or systems change. Google Analytics is planned and is not described in this notice as a service currently in use. We will update this notice and the cookie information before enabling it.

[Cookie Notice](https://vivonella.fi/en/cookies?hsLang=en)

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Growth comes from the ability to learn and adapt.

#### For businesses

- [Home](https://vivonella.fi/en/etusivu?hsLang=en)
- [Services](https://vivonella.fi/en/services?hsLang=en)
- [About Anna](https://vivonella.fi/en/about?hsLang=en)
- [Contact](https://vivonella.fi/en/contact?hsLang=en)

#### Contact

- Email[anna.rompotti@vivonella.fi](mailto:anna.rompotti@vivonella.fi)
- Phone[+358 50 329 2142](tel:+358503292142)
- LocationUusimaa, Finland
- Business ID3663496-1

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